More bosses are using software to monitor remote workers. Not everyone is happy about it

Finding effective ways of managing remote workers will be a priority of many businesses in the months to come, as the shift to new styles of working spurred by COVID-19 settle into a long-term trend. While many organizations have been able to keep teams running successfully using a hodgepodge of email, messaging apps and video-conferencing software, managers that feel they want more visibility of what their remote workers are actually doing have started looking towards more comprehensive means of keeping a detailed track of what employees are really up to.

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