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How to protect chatbot data and user privacy

Are chatbots your next big data vulnerability? Yes, chatbots, those little add-ons to Slack and other messaging apps that answer basic HR questions, conduct company-wide polls, or get information from customers before connecting them to a person, pose a security risk.  Because of the way we buy bots, Rob May, CEO of chatbot vendor Talla, says the IT industry is heading toward a data security crisis.

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