Storm conditions in November 2021 in northern and north-eastern parts of the UK brought down powerlines in some areas, leaving many homes without electricity for several days. British power companies, which, for better or worse, are privatised rather that state-run, are required to pay out compensation to customers who did not receive the service promised in their contract… …and so the after-effects of Storm Arwen left Northern Powergrid, which serves electricity consumers in north-east England, with payouts to make.

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